Jawal Games — Privacy Policy

Our commitment to respecting your privacy

Last Updated: January 5, 2026

Overview

Jawal Games (website and app) is committed to protecting the privacy of its visitors. This Privacy Policy applies to all personal information we collect or that is provided to us, whether offline or online, including information collected or provided through our websites ("Jawal Games website and app"), any mobile websites or applications and other interactive mobile features (collectively, "our Apps"), through our official social media pages that we control (Facebook, X (Twitter), Instagram, Snapchat, Telegram, and TikTok), and through HTML emails we send to you (collectively, with the social media pages, apps, and websites, the "Sites"). By providing personal information to us, you agree to the terms of this Policy.

What personal information do we collect?

• Country of residence
• Preferences
• Browser and device information
• Server log file information
• Information collected through cookies, pixel data, and other technologies
• App usage data
• Demographic information and other information you provide
• Location information
• Aggregated information

How do we collect personal information?

• Through the Sites: For example, when you sign up for a newsletter or make a purchase.
• Offline: For example, when you contact customer service.
• Through your browser or device: Certain information is collected automatically by most browsers or through your device. We use this information for statistics and to ensure the proper operation of the Sites.
• Through server log files: Your Internet Protocol (IP) address is a number automatically assigned to the computer or device you are using by your Internet service provider. The IP address is identified and logged automatically in server log files whenever a user visits the Sites, along with the time of the visit and the page(s) visited.
• Using cookies: Cookies allow a web server to transfer data to a computer or device for recordkeeping and other purposes. If you do not want information to be collected through the use of cookies, most browsers provide a simple procedure that allows you to disable cookies. For more information about our use of cookies, please refer to our cookie-related notices where available.
• Through your use of the App: When you download or use one of our Apps, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and the information and files downloaded to the App based on your device number.
• From you: Information such as date of birth, gender, and ZIP/postal code, as well as other information such as your preferred contact methods, when you provide it voluntarily.
• Through geolocation: We may collect information about your device's geographic location.

How do we use personal information?

• To respond to your inquiries and fulfill your requests, such as sending you newsletters or answering your questions and responding to your comments.
• To send you administrative information, such as information related to the Sites and changes to our terms, conditions, and policies. Because this information may be important to your use of the Sites, you cannot opt out of receiving such communications.
• To send updates and announcements related to our products, promotions, and programs, and to invite you to participate in special programs.
• To enable you to contact other users and receive communications from them through the Sites, as permitted by the applicable site.
• To allow you to participate in message boards, chats, profile pages, blogs, and other services where you can post information and materials (including on social media pages).
• For our business purposes, such as analyzing and managing our business, conducting market research, auditing, developing new products, enhancing the Sites, improving our services and products, identifying usage trends, determining the effectiveness of promotional campaigns, tailoring the Sites' experience and content based on your prior activities on the Sites, measuring customer satisfaction, and providing customer service (including troubleshooting customer issues).
• We use information provided by your browser or device for statistics and to ensure the proper functioning of the Sites.
• We may use your device's geolocation to provide services and content tailored to your location. We may also share your device's geolocation with our marketing partners, along with information about advertisements you have viewed and other information we have collected, to enable partners to deliver better tailored content and to study the effectiveness of advertising campaigns.
• As we deem appropriate and necessary: (a) under applicable law, including laws in force outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and governmental authorities, including those outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or those of our affiliates and/or you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Security

At Jawal Games we implement reasonable organizational, technical, and administrative measures to protect the personal information in our possession. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please notify us immediately of the problem by contacting us via the method provided in the Contact Us section.

Access, modification, and choices

We offer you many choices regarding our use and disclosure of your personal information for marketing purposes.

In addition, we will not disclose your personal information to any third party, including our affiliates, for that third party's direct marketing purposes if we receive and process a request from you asking us not to share your personal information with third parties for this purpose. If you wish to make such a request, please notify us by using the form provided in the "Contact Us" section. Please clearly state that you are asking us not to disclose your personal information to our affiliates and/or any third parties for their direct marketing purposes.

We will endeavor to comply with your request as soon as reasonably practicable. Please note that we may continue to send you important administrative messages, even if you choose not to receive marketing communications, and you cannot opt out of receiving these administrative messages.

To review, correct, update, cancel, delete, or otherwise limit our use of your personal information that you previously provided to us, please use the form provided in "Contact Us" and clearly specify your request. Please specify in your request the information that you would like to change, or indicate that you would like your personal information to be removed from our database, or let us know what limitations you would like to place on our use of your personal information.

We will try to respond to your request as soon as possible. However, despite our efforts, some information may remain in our databases or other records and cannot be removed or changed. In addition, please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transaction you initiated prior to requesting such change or deletion (for example, when you make a purchase or enter a promotion, you may not be able to change or delete the personal information you previously provided until the purchase or promotion is completed).

Third-party sites and services

This Policy does not address the privacy, information, or practices of any third parties, including any third party operating any site linked to from the Jawal Games Site, and we are not responsible for them. The inclusion of a link on the Jawal Games App or Site does not imply our endorsement or the endorsement of our affiliates of the linked site.

We may also provide you with access to third-party functionality that allows you to post content to your social media accounts. Please note that any information you provide through the use of this functionality is governed by the applicable third party's privacy policy, not this Privacy Policy. We do not control, and are not responsible for, any third party's use of information you provide through the use of such functionality.

We are also not responsible for the data collection, use, disclosure, or security practices of other organizations such as Facebook, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including any personal information you disclose to other organizations through or in connection with the Apps or social media pages.

Information retention period

We retain personal information for as long as needed for the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Use of the Sites by minors

At Jawal Games we offer free games for children and adults, with parental supervision. To protect children's privacy, we request parental consent from users who have not yet reached the age of majority in their country of residence and who wish to play on our Site or Apps.

Sensitive information

We generally ask that you do not send or disclose to us any sensitive information (for example, information related to racial or ethnic origin, political opinions, religious or other beliefs, health or medical conditions, criminal background, or union membership) on or through the Sites or otherwise. In specific exceptional cases where this may be necessary, such as insurance requests, we will clearly explain how to do so safely.

Privacy Policy updates

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